Frequently Asked Questions
FAQs for the
Quandify Water Grip.
Installation
What pipe types does Water Grip support?
Can I install the device on a vertical pipe?
Does the pipe need to be straight?
Leak Detection
What type of leaks can the Water Grip detect?
Can I turn off leak detection?
Device Management
Can I use more than one Water Grip?
Can I measure hot-water supply and return?
Power & Battery
Can I leave batteries in when using USB-C?
Do many leak alerts drain the battery faster?
General
Is Water Grip MID-certified for billing?
Can it be used outdoors?
Can it measure on pipes with diameters larger than 32 mm?
Connectivity
How often does Water Grip send data over WiFi?
Does USB-C power increase the upload frequency?
Will leak detection still work if WiFi is lost?
Why do I have to press the button to enable Live data?
Accuracy
How accurate is the Water Grip?
Does dirt, dust, or paint on the pipe affect accuracy?
Can the device be calibrated for improved accuracy?
Smart Home Support
Does it support Home Assistant?
Can I measure hot-water supply and return?
Troubleshooting
Live data shows flow when no water is running, why?
Device can’t find my Wi-Fi network, what can I do?
Installation
What pipe types does Water Grip support?
Can I install the device on a vertical pipe?
Does the pipe need to be straight?
Connectivity
How often does Water Grip send data over WiFi?
Does USB-C power increase the upload frequency?
Will leak detection still work if WiFi is lost?
Why do I have to press the button to enable Live data?
Leak Detection
What type of leaks can the Water Grip detect?
Can I turn off leak detection?
Accuracy
How accurate is the Water Grip?
Does dirt, dust, or paint on the pipe affect accuracy?
Can the device be calibrated for improved accuracy?
Device Management
Can I use more than one Water Grip?
Can I measure hot-water supply and return?
Smart Home Support
Does it support Home Assistant?
Can I measure hot-water supply and return?
Power & Battery
Can I leave batteries in when using USB-C?
Do many leak alerts drain the battery faster?
Troubleshooting
Live data shows flow when no water is running, why?
Device can’t find my Wi-Fi network, what can I do?
General
Is Water Grip MID-certified for billing?
Can it be used outdoors?
Can it measure on pipes with diameters larger than 32 mm?
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